SBN Conference 2019
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End-to-End Business Process Knowledge
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Focus on Trust and Sustainability - Think 2030!
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SAP Customer Experience and Roadmaps
Customer presentations from:
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Link: Pictures from SBN Conference 2019, 2018 and 2017
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Link: Location SBN Conference 2019: X Meeting Point
Adress: X Meeting Point. Kragerudv. 50, 2013 Skjetten
Phone: +47 23 96 64 80
Email: conference@xmeetingpoint.no
From Oslo City Buss nr. 380 (40min)
From Gardermoen Flightbus FB1 (30min)
Station name: Hellerudsletta
(Flightbus right outside, Citybus 150m walk)
Platinum sponsors:
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Gold sponsors:
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Silver sponsors
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![SBN](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/324187_medium_SBN_Conference_agenda_05513.jpg?1568914651)
Link: Schedule with Room and Presentation Start and End Time
Presentations start 9:00 Wednesday
Collect your Name Tag from 8:30.
Wednesday Dinner is sold out.
OBS! Not any longer possible to register for diinner
![SBN](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/324186_medium_SBN_Conference_speakers_05512.jpg)
Link: List of Conference Speakers
Feedback from our delegates:
I really think that the format and content of the conference was one of the better I've seen. There were good professional sessions, with a good deal of participation.
Have learned a lot and got new contacts. Just what such an event should give the opportunity to do.
Feedback from our sponsors:
Thanks for the opportunity to contribute to the presentations, it was a great opportunity to show some of what we are working on. I was pleased with several questions along the way and after presentation. More feedback on this link
The SBN-Adfahrer team
organizing the conference.
Questions? info@sbn.no or call
Eva-Maria Fahrer +47 922 52 539
Link: Top 10 Arguments to register for the SBN Conference! Sign Up Now!
Conference Wednesday and Thursday
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Conference Wednesday
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Conference Thursday
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Conference day 1 & 2
Member price
9 500krNon member price
10 500krConference day 1 or day 2
Member price
5 000krNon member price
5 500krAgenda
Day 1
09:15-
Digitalisering av finansfunksjonen i Statkraft
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Statkraft gjennomfører i samarbeid med EY et digitaliseringsprogram for finansfunksjonen i konsernet. Roy Eidset og Marco Tussing fra Statkraft, og Sindre Johansen fra EY Skye deler sine erfaringer rundt hvordan digitalisering brukes som virkemiddel for å oppnå CFO-områdets målsetninger. Dette innebærer økt fokus på verdiskapende aktiviteter, effektiv og kostnadseffektiv drift gjennom standardisering og automatisering på tvers av prosesser og systemer, samt bygging av digital kompetanse i organisasjonen.
De vil forklare hvordan disse målsetningene oppnås gjennom et høyt fokus på inkrementelle forbedringer, kombinert med å ta i bruk forskjellige verktøy for automatisering av prosesser (RPA++), visualisering av data (Lumira + SAC), process mining (Celonis) og til slutt deres roadmap for neste generasjon ERP.
Basis for digitalisering innenfor CFO-området er god datakvalitet i vår basisplatform (SAP) og de vil også kort beskrive hvordan de angriper dette.
Sindre Andreas Rønning Johansen, Consultant, EY Skye
Roy Eidset, VP Digital Finance, Statkraft AS
Marco Tussing, VP GBS Finance, Statkraft AS
09:15-
Gassco together with Capgemini share experience of their Proof of Concept migration to S/4HANA.
The presentation will also cover security challenges of moving to S/4 and solutions provided by using Fiori. Gassco is an energy Company and have started their journey to S/4HANA.
Link to slides
Sigmund Frøiland, Finance Manager, Gassco
Odd Reidar Sømme, Senior Applications Consultant, Capgemini
Odd Christian Hauge, SAP Security and Compliance consultant, Capgemini
![Capgemini](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/271112_small_capgemini_logo_1000px_01.png)
09:15-
Intelligent asset management
Connect Digitally to Perfect Reality for Asset Management. See how you can bring collaborative asset intelligence to equipment maintenance and operations to optimize your resources. Share asset information, access one version of the truth, and collaborate on a cloud-based business network with integrated processes in the digital supply chain. Use predictive technologies to avoid unplanned downtime and deliver the right levels of spend and effort to keep everything working without over maintaining your assets.
Johan Malmström, S/4HANA Business Architect, SAP Svenska AB
Audun Grimstad, SAP PLM Cloud Customer Office:, Lighthouse
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
09:15-
SAP’s strategy in Retail – What is the Intelligent Enterprise for Retail?
Find out how SAP builds the Intelligent Enterprise for Retail with innovations in intelligent applications and technologies
In this presentation Daniela Khalaf will also provide:
- Latest key, functional updates in the SAP Retail area and roadmaps
- The latest update on S/4 HANA Retail & Fashion with a look at what is coming in 1909 and beyond
- A look at Fiori Apps available today and planned in the Retail area
and much, much more....
Dani Khalaf, Vice President Industry Business Unit Retail , SAP SE
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
09:15-
Update on SF EC and ECP from localization perspective
Get latest updates and news on EC and ECP from Norwegian perspective (planned scope) and also demos of latest innovations
Heinz Schillinger, Product Manager / Development Manager - Employee Central and Employee Central Payroll, SAP SE
Cornelia Storr, Product Manager – Employee Central Payroll, SAP SE
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
10:15-10:45
Break - Visit our exhibition area and network
Meet Students becoming world class engineers - Revolve NTNU
- Learning by doing
- Building a Winning Race Car
See links:
- Nicely presented on LinkedIn on this link
- Revlove NTNU website
- Youtube video
- Instagram account with videos of the race car
10:45-
Integrate signatures, EDI, mobile, cloud exchanges and tracking in document distribution
Do more than replacing, printing, and copying with your electronic report distribution. Integrate digital signature workflows, EDI, and cloud platform exchanges, along with mobile compatibility and individual document tracking.
In this short presentation, we will show you how to enhance your SAP output documents into finely designed documents and all the possibilities of processing offered by the Compleo suite from Symtrax.
Link to Slides Presentation One and Presentation Two - The App
Florian Lissandres, , Symtrax
10:45-
Gain Better Business Insight with SAP SuccessFactors People Analytics.
Learn about SuccessFactors reporting, analytics, and workforce planning capabilities of the SAP SuccessFactors People Analytics solution. Get a preview of what is ahead and see how SAP SuccessFactors People Analytics can enhance your current processes and help take your business insight to the next level. Our speaker is Senior Director of Product Management for People Analytics, SAP SuccessFactors
Søren Højby, Sr Director, Product Management: Workforce Planning and Analytics, SAP Danmark AS
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
10:45-
Updates in the area of HCM and Norwegian Payroll.
On topics like HCM/S4 HANA, Employee Central Payroll for Norway, Altinn integration, Reimbursement, The a-message
How does the municipality merges affect the system and more.
Marit Andersen, Localization Product Manager Norway Globalization Services, SAP
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
10:45-
SAP Anno 2020 - Et kildesystem eller selve grunnlag for digitalisering?
Vi ser at IT landskapet hos mange av kundene våre er i stor endring. Det er flere store drivere i dette som henger tett sammen. Et par av de viktigste er:
- Skyløsninger i flere former - PaaS og SaaS
- Det etter hvert slitte ordet Digitalisering
Tempoet man tar i bruk nye teknologier og produkter på øker. Det er fokus på effektivisering og besparelser, prosesser endres og automatiseres. "Gamle" systemer åpnes opp, data sammenstilles på nye måter, data deles på nye måter, begrensninger i on Premise serverkraft og teknologi fjernes.
Hva er SAP sin plass i det digitale økosystemet den enkelt bransje og kunde er i ferd med å etablere? Er SAP bare et on Premise legacy-system med kildedata som må hentes ut på en eller annen måte og leveres til en datasjø? Eller er det, som SAP profilerer det, selve grunnlaget for å drive IT landskapet videre?
Det er mange valg og problemstillinger for beslutningstakere i dette landskapet og vi ser kundene våre tilnærmer seg dette på ulik måte. Eksempler og noen problemstillinger belyses.
Tom Michael Stensrød, Enhetsleder, Bouvet
![Bouvet](https://d1da7yrcucvk6m.cloudfront.net/sites/572/media/1034736_medium_Bouvet_Logo_2023_blue.png)
10:45-
Hvordan brukes Robotics Process Automation (RPA) og SAP til å automatisere og effektivisere finans prosesser?
Equinor's erfaring med RPA (Robot i Finans).
Equinor har brukt RPA i over 2 år for å automatisere og effektivere prosesser. Fordelene med RPA er at manuelle prosesser kan automatiseres relativt raskt uten tekniske endringer i SAP og andre systemer.
I denne presentasjonen gir vi innblikk i konkrete prosesser og deler våre erfaringer med følgende cases:
- 1. Automatisering av month end closing
- 2. Faktura-verifikasjon (verifisere overholdelse av kontraktuelle betingelser)
- 3. US Onshore – Prosessering av statements
- 4. Automatisering av Central Payment Unit
Frode Skjæveland, Leader RPA, Equinor
10:45-
SAP Filisofi for logistikk - Deep Dive Demo into Extended Warehouse Management (EWM)
Deep Dive Demo - I denne sesjonen vil Trond Røvang ta en gjennomgang av Extended Warehouse Management inkludert ny funksjonalitet. Han vil se på hvordan EWM kan brukes til å støtte forretningsprosessene og vise hvordan informasjonen 'flyter'. Han vil også fortelle litt om hvordan EMW henger sammen med TM (Transportation Management). Mye demo i systemet og denne sesjon vil gå ned på et relativt detaljert nivå.
Trond Røvang, Solution Architect ✪ Solution Expert - SAP ✪ EWM ✪ TM ✪ Track&Trace ✪ GTS ✪ Experienced IT Professional, SAP
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
10:45-11:25
Fremtidens handleopplevelse.
Hvordan NorgesGruppen tilpasser seg dette ved å jobbe med kundenær og tverrfaglig tjenesteutvikling.
NorgesGruppen har i flere år bygget opp en digital tjenesteplattform i kombinasjon med sitt fordelsprogram Trumf. Dette gir muligheter for å bygge skreddersydd dialog og personaliserte tjenester for kundene i egne digitale kanaler. Hvorfor er bruk av kundedata så avgjørende for alle virksomheter fremover.
Kristin Bigseth, NorgesGruppens Markedssjef Digitale Kanaler, skal dele NorgesGruppens tanker om dette og presenterer:
- Vårt utgangspunkt
- Hvordan jobber vi?
- Hva gjør vi?
Kristin Bigseth, Markedssjef Digitale Kanaler, NorgesGruppen Data AS
12:30-
Krig, fred og SAP - Veien fra systemforvaltning til kontinuerlig leveranse hos Forsvaret
Jan Morten har gjennom mange år ledet organisasjonen som forvalter forsvarets administrative systemer. Fra 2003 har Sap utgjort største delen av disse applikasjonene. Siden da, har det også vært gjennomført flere store Sap prosjekter og Forsvaret har endt opp med å ha en av landets mest komplekse Sap installasjoner.
I innlegget sitt vil Jan Morten belyse utfordringer forbundet med forvaltningen av dette og hvordan Forsvaret har valgt å løse dem. Han vil også belyse de oppgavene man står ovenfor nå i nær framtid for å kunne møte neste generasjons Sap teknologi og brukernes krav til modernisering.
Jan Morten Solhaug, Avdelingsdirektør i Cyberforsvaret, Forsvaret
12:30-11:30
Lokalisering av finansiella funktioner för Norge
Status på funktioner för att möta SAF-T som träder i kraft vid årsskiftet. Status på PEPPOL-fakturor i On-Premise versionen av SAP. Den Norska versionen av PEPPOL-fakturor är i pilottest September 2019. PEPPOL-fakturor kommer att finnas i S/4HANA Cloud från lösningsversion 2005.
Erik Törnqvist, Localization Product Manager, SAP Svenska AB
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
12:30-
Live Hacking – SAP system under attack!
Understand your risk in SAP and see how easy the digital backbone of your organization can be broken. Watch our ethical hackers break into an SAP system by misusing common vulnerabilities. Learn how to prevent these threats and make your SAP landscape transparent, secure and compliant.
Ernest Gutierrez Roca, SAP Security Support Engineer, Onapsis
12:30-
SAP Filisofi for logistikk - Deep Dive Demo into SAP Transportation Management (TM)
Deep Dive Demo - I denne sesjonen vil Trond Røvang ta en gjennomgang av Transportation Management inkludert ny funksjonalitet. Han vil se på hvordan TM kan brukes til å støtte forretningsprosessene og vise hvordan informasjonen 'flyter'. Vil også fortelle litt om hvordan TM henger sammen med EWM (Extended Warehouse Management). Mye demo i systemet og denne sesjon vil gå ned på et relativt detaljert nivå.
Trond Røvang, Solution Architect ✪ Solution Expert - SAP ✪ EWM ✪ TM ✪ Track&Trace ✪ GTS ✪ Experienced IT Professional, SAP
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
12:30-
SAP Allocation Management, add-on for SAP Customer Activity Repository
How to optimize store inventory for promotional one- and multi timers · Find out how SAP Allocation Management helps retailers to smartly manage promotional quantities balancing predicted demand, DC availability and range of coverage as well as store capacity.
Tor Håbrekke, SAP Senior Solution Advisor Retail EMEA Region, SAP
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
12:30-
Next-Generation SAP Business Scenario Recommendations for SAP S/4HANA.
The tool presented helps you identify the most valuable digitized business scenarios.
This supports your organisation in building a business case for SAP S/4HANA and securing the buy-in from your senior executives (CEO, CFO etc).
The report allows your members to find out:
- Why move to SAP S/4HANA? And how does SAP S/4HANA support your business goals?
- How to secure business buy-in? With specific business performance insights and most valuable business scenarios for SAP S/4HANA
- What are the benefits? So you know where to start your journey and get tailored recommendations by line of business
- Every SAP Business Scenario Recommendation report is industry-focused and tailored for each SAP customer, based on your company’s SAP ERP system input.
More information on www.s4hana.com
Wassilios Lolas, Vice President, Global Head of Customer Value Experience, SAP SE
Jan Aksel, Maintenance Service Manager at SAP, SAP Svenska AB
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
12:30-
Ledelse på godt og vondt
Lære deg om ledelse, team og kulturbygging av lederen som ble kåret til verdens beste konserndirektør innen HR, i et konsern med ca. 500 000 ansatte i femti land. Etter nesten 30 år som konserndirektør i ISS i Norge med ca. 10 000 ansatte, er han nå pensjonert, men fortsatt like nysgjerrig og vitebegjærlig. Han ble for ca. åtte år siden rammet av hjernesykdommen Parkinson. Da han fikk beskjeden, deppet han kraftig i 60 minutter, før han bestemte seg for å finne ut mest mulig av sykdommen. Etter dette har han skrevet to bøker om hjernen, holder foredrag og er stadig på farten.
Hvis du lurer på hva en hjernesyk, eks-konsernsjef kan lære deg om ledelse, team og kulturbygging, ja da vil jeg bare få si at det er en hel masse! Jan Bjørneboe er en glitrende foredragsholder som går rett på sak, og vil garantert gi deg mange aha-opplevelser.
NB! Pga. rettigheter til bilder brukt i presentasjonen vil ikke denne presentasjonen bli lagt ut. De som ønsker mer info kan kontakte Jan Kærup Bjørneboe direkte. Tlf.: 40 01 01 01 Jan.Bjorneboe@hotmail,com
Jan Bjørneboe, Forfatter og foredragsholder i Bjørneboe Forlag, Independent
13:30-
Coops ubemannede butikk og CooPay
Coop har på nytt skrevet seg inn i historiebøkene med lansering av to nye konsepter i 2019. Presentasjonen skal gi en sniktitt inn i arkitekturen bak to suksesser; hvilke utfordringer har Coop løst og finnes det synergier i løsningene? Erfaringer fra to prosjekter med fokus på kunden først i Coop.
Jan-Roger Rugset, -Butikk og Salg Løsningsarkitekt Coop Norge, Coop Norge SA
13:30-
Integration between SAP ERP HCM and SuccessFactors
Presentasjonen beskriver hvordan en kan integrere SAP ERP HCM med SuccessFactors ved å benytte standard SAP SF integrasjon basert på SAP Add-on: «SAP ERP HCM and SuccessFactors integration». Egenutviklede SAP eksport programmer kan supplere add-on oppsettet med ekstra data i SuccessFactors. Person data, organisasjons data og autorisasjoner blir eksportert fra SAP ERP HCM og overført til SuccessFactors for å holde systemene i synk. Denne add-on baserte integrasjonen er tidkrevende og mer realtime oppdateringer av SAP data til SuccessFactors basert på OData API kan benyttes i tillegg.
Trygve Berg, Senior Applications Consultant, Capgemini
![Capgemini](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/271112_small_capgemini_logo_1000px_01.png)
13:30-
SAP UX – Master Data Audit Trail
How design thinking provides a seamless experience to end users in Master Data & gives a one click access to the complete audit trail.
Jose Antonio Garcia Vilera, Leading Analyst Finance & Control Process, Equinor
Usha Ramachandran, Delivery Responsible F&C DevOps, Capgemini
![Capgemini](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/271112_small_capgemini_logo_1000px_01.png)
13:30-14:20
Erfaring av SAP Concur
SAP Concur – verdens ledende skybaserte løsning for reisebestilling, refusjon av utlegg og effektiv kostnadsstyring. Et meget brukervennlig system for alle ansatte. En gjennomgang av funksjonalitet og demo av systemmet. / Bjørn Nordby – Ansvarlig for SAP Concur i Norge
Kronos Titan har tatt i bruk SAP Concur og deler sine erfaringer fra prosjektet og løsningen. De har satt opp oppgjør av reiseregninger med diettsatser og har integrert SAP Concur med Visma lønn. /Andrea Ravneng – HR Lønnsansvarlig i Kronos Titan og Halvard Løchen fra Sariba
Hvorfor valgte NorgesGruppen SAP Concur? / Hege Ekren – Business Service Manager fra Norgesgruppen
NB! Detter foredraget varer 50 minutter og slutter 14:20!
Link to Slides NorgesGruppen Kronos Titan SAP
Bjørn Nordby, Country Manager - SAP Concur, Concur Technologies
Halvard Løchen, Leder Forretningsutvikling, Sariba Consulting AS
Hege Kristin Ekren, SAP HR Konsulent, Nortura
Andrea Ravneng, HR Payroll facilitator, Kronos Titan AS
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
13:30-
Integration and the path to the Intelligent Enterprise .
Your data will help you achieve desired outcomes faster – and with less risk.
Kathrin Heyd is Program Manager Cross Functions for the SAP Intelligent Enterprise Program. She is part of the Office of the Chief Technology Officer - Integration. Responsible for making sure that different areas and lines of businesses across SAP stay connected and are working together towards the defined goals.
In this session, SAP will provide a summary of SAP’s Intelligent Enterprise vision and why Integration is key for the Intelligent Enterprise.
You will learn how SAP follows a “best of suite” approach, and how integration is being understood and implemented along end-to-end processesacross SAP solutions.
Kathrin Heyd, Program Manager Cross Functions for the SAP Intelligent Enterprise Program, SAP SE
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
13:30-14:10
All you wanted to know about e-invoicing with PEPPOL for SAP customers.
· How does SAP Document Compliance facilitate the exchange of electronic invoices via the PEPPOL Network?
· SAP eDocument - PEPPOL (EHF) integration in Norway
Arne Johan Larsen , Team Lead Supplier Integration Services at Equinor together with Olivia Vorstheim, Domain Owner- Digital Compliance/SAP Globalization Product Management SAP SE present status and possibilities of SAP Document Compliance.
The solution will become an important building block when upgrading to S/4HANA. Olivia and Arne Johan are both on the Board of OpenPEPPPOL AISBL.
1. Equinor’s journey in search of full electronic invoice automation based on SAP.
a. What were the main challenges encountered?
b. What was Equinor’s strategy to overcome them?
2. New possibilities for full e-invoicing automation in the 21st century
a. What is new in the SAP portfolio to better support this transformation?
b. What is the outlook for wider adoption of electronic invoicing with an global solution?
2 videos shown under presentation:
Arne Johan Larsen, Advisor SCM P2P – Integration and Automation, Equinor
Olivia Vorstheim, Chief Product Owner – SAP Document and Reporting Compliance, SAP SE
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
13:30-14:10
The power of mixed reality as digital support for field workers
Bouvet have developed a solution to assist field workers within industries like electricity and Oil & Gas. The solution consists of a HoloLens application used by the field worker, enabling hands-free interaction, seamless communication with a remote expert (remote assistance), instant access to relevant documentation and data, all while you are executing your planned work orders live from SAP.
The field worker’s site visit is digitized 100%; so, after completing their assignments, no further time-consuming documentation is needed.
An earlier version of this presentation was made in March, see link
Owe Nielsen, Enhetsleder, Bouvet
Steffen Myklebust, Business Unit Manager , Bouvet
![Bouvet](https://d1da7yrcucvk6m.cloudfront.net/sites/572/media/1034736_medium_Bouvet_Logo_2023_blue.png)
14:40-
Utvid din bruk av SuccessFactors.
Ved å benytte Master Data i SF kan du integrere f.eks:
- Access Control/Adgangskontroll
- ime Recording
- Visitor & Contractor Management
- Parking Management
- Canteen Solutions/Kantineløsninger
- Building Management
- Room Reservations
Jay Cloud fra Dorrmakaba er integrert til SAP SuccessFactors med seneste teknologi.
Dormakaba Jay Cloud for SuccessFactors og Employee Central er en SAP-sertifisert løsning basert på SAP-Cloud og er en Co-invention med SAP. Kristoffer Bostad kommer til å vise frem løsningen og fortelle hvordan man kan bruke Jay Cloud til å knytte sammen Time/access og eventuellt andre 3dje parts løsninger til SuccessFactors og Employee Central.
Kristoffer Bostad, Business Unit Manager , Dormakaba
14:40-
Experience of Payroll Control Centre
How do you run payroll today? Do you do a lot of controls at the end of the process, when an actual payroll run has been started? Payroll Control center is a tool that can help improve the quality on payroll by continuously monitoring the upcoming process. Checking and monitoring HR master data and payroll related data for upcoming period by simulating and storing a complete result. The tool is very flexible, enabling you to set rules that is continuously monitored for a future pay period. When real payroll is run there should be no or minor deviations. The set-up is based on Fiori and is intuitive. In addition to a better overview for the payroll administrator it also provides managers the ability to view status on processes.
We would like to share our experience with implementing this tool.
Hildegunn Posti Svendsen, Global Service Delivery Manager Payroll, Cognizant
Knut Norman Danielsen, SAP Solution Architect HCM/Cloud, Cognizant
14:40-
Efficiency and cost savings with real Blockchain use cases
Magnus Jones will cover Blockchain from concept to reality. Even if blockchain technology may appear as immature in many areas, there are a lot of businesses who have implemented it and started to use the technology providing them with major cost savings and efficiencies. EY has carried out more than 200 fully working implemented Blockchain projects, some of them also integrated into SAP. Magnus will illustrate how Blockchain is more than track & trace solutions. The real undiscovered business value lays in the token economy of micropayments. EY works with some very exciting Norwegian clients who have understood this great potential and set it into action.
Magnus Jones, Senior Manager , Ernst & Young AS
14:40-
SAP S/4Hana and the Path to the Intelligent Enterprise
A presentation on the Intelligent Enterprise with focus new capabilities that innovation and usage of new technology provides. The presentation will center around 4 pillars, and provide illustrative examples and use cases:
- Digital Age User Experience
- Intelligent Automation
- New Business Models
- Ent-to-end Real-time Analytic
A sneak-peak view into the newly release 1909 will be provided with selected new innovations and Fiori 3.
Hanne Schultz Andersen, Senior Solution Advisor, SAP Danmark AS
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
14:40-15:20
AkerBP's - Erfaring av Fieldglass-prosjektet og hvordan verktøyet brukes til å håndtere innleide ressurser.
- Hvorfor valgte Aker BP fieldglass?
- Tilfredsstiller Fieldglass Aker BP’s forventning?
- Utfordringer mht. integrering av andre SAP systemer?
- Er Fieldglass brukervennlig?
- Er systemet tilpasset norsk industri?
14:40-
Elkjøps Customer Experience - fra handlingslammelse til handling via SAP Marketing Cloud
Elkjøp skal i denne presentasjonen dele erfaringer om:
- Hvordan man kan tilnærme seg "Customer Experience (CX)" ved å utarbeide en "CX Strategi"
- Hvordan Elkjøp videre jobbet ut ifra denne strategien – til valget av SAP Marketing Cloud som en brikke for å realisere DELER av strategien.
Presentasjonen holdes av Asgeir Gulla, Customer Experience Manager Digital, Elkjøp Nordic og Project NGR Commerce lead
Asgeir Gulla, Customer Experience Manager , Elkjøp Nordic
Therese Pettersen, Digital Communication Specialist, Elkjøp Nordic
14:40-
Data Management for S/4HANA: the forgotten art of Archiving
The presentation is designed to provoke serious thought on S4 migration matters, many of which are often overlooked, misunderstood and underestimated. These few minutes of listening should enable an IT professional to improve their internal savings, lower their risk profile and ensure future S4 performance.
Lawrence Hill, Data Management Consultant, TJC Group
15:30-
Workforce Management - SAP Time Management
In the changing world of work, managing your people resources effectively is critical to maintaining profitability and optimising revenue performance. In this session, Neil Pickering, a 20+ year veteran of the software industry with 15 years expertise in workforce management, will show how SAP Time Management by Kronos is helping organisations across all industry sectors control costs, engage employees, increase productivity and improve compliance. Using the latest breakthrough technologies including real-time analytics, AI and Machine Learning he will demonstrate how organisations are driving business transformation by using this cloud-based platform to plan, schedule, manage and optimise people resource with greater efficiency and effectiveness.
Neil Pickering, Industry & Customer Insights Manager EMEA , Kronos Systems Limited
Bronno Mulder, Sales Exe, Kronos Systems Limited
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
15:30-
Effektivisere produksjon av opplæringsmateriale - AkerBP deler erfaring med bruk av verktøy SAP Enable Now
Aker BP skal rulle ut nye IT-løsninger til flere av sine installasjoner med GO-Live tidlig i 2020. Over 500 brukerveiledninger av høy kvalitet skal produseres. Tiden er knapp og svært mange brukere skal ha opplæring på kort tid. Valget om å bruke SAP Enable Now for produksjon av opplæringsmateriell ble tatt våren 2019. Hva er SAP Enable Now, hvilke fordeler har verktøyet og hvordan løser man denne store oppgaven hos Aker BP?
--> En utdypende sesjon med spørsmål rundt produktet i B7 etter presentasjonen.
Bli med Borghild Hervik Hansen og Owe Nielsen, Mobil +47 412 32 001, Bouvet Norge AS inn i rom B7 rett over gangen
Borghild Hervik Hansen, Konsulent, Bouvet
![Bouvet](https://d1da7yrcucvk6m.cloudfront.net/sites/572/media/1034736_medium_Bouvet_Logo_2023_blue.png)
15:30-
Achieving Excellence and compliance with intelligent capture and automation by putting content in context of your business applications
Learn how to seamlessly put your business content in context of your ERP, CRM and Office365 applications. Kristoffer Rohde shares a wide variety of customer examples around intelligent capture and automation based on OpenText solutions for SAP applications, C/4 HANA, SuccessFactors and Office 365.
Kristoffer Rohde, Senior Manager, Solution Consulting | Nordics, OpenText
15:30-
C/4 - SAP’s strategy for Omni-Commerce in Retail – Update on innovation in front office and back office
Find out how SAP connects digital and physical channels seamlessly with C/4, Customer Activity Repository and new cloud solutions.
The presentation has a focus on architecture for omnichannel in retail. The Thursday presentation "a Strategic look at C/4 HANA" will address the functionality from a Customer eXperience perspective.
Ulf Bettinger, Solution Manager, SAP SE
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
15:30-
Collaborative Planning with SAP
Introducing SAP Analytics Cloud for Planning as SAP’s strategic planning platform
· Deep-dive planning capabilities
· How does SAC Planning integrate into customers’ landscapes (e.g. S/4HANA, BPC)
I en tid hvor SAP har definert Cloud First og indikerer at Sap Analytics Cloud vil bli det foretrukne alternativet for planlegging i SAP i fremtiden, så vil dette foredraget først og fremst konsentrerer seg om dette nye produktet, men vil også vise hvordan det er mulig å vurdere en hybrid løsning med integrasjon og en slags definert arbeidsdeling mellom BPC og SAC.
Holger Handel, SAP Product Management for Planning, SAP SE
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
15:30-
Unike web-shoppingløsninger for SAP ERP kunder.
S5 har gjennom flere år vært involvert i utviklingen av web-shop løsninger for sine kunder.
Dette er både løsninger for sluttkunder (Telenor, ICE, Atea eshop), løsninger for leverandører og B2B (Orkla, Forsvaret, Aker Solutions, Gyldendal).
Løsningene er basert på ulike teknologier. WebShop best practice, Neptune og SAP Cloud Portal services.
En gjennomgang med en vurdering av ulike tilnærminger samt felles kriterier for suksess.
Sveinung Gehrken, S5 Consulting’s CEO and Founder, S5 Consulting
15:30-
Innkjøp og logistikk i Helse Midt-Norge på ny S/4 plattform
Helse Midt-Norge har nylig konvertert løsningen til S/4 HANA og forteller om hva dette betyr for videre strategi og videreutvikling av SAP-løsningen innenfor logistikk- og innkjøpsfunksjonene. Fokus på hvilke utfordringer og muligheter dette gir, behov for ny kompetanse i organisasjonen og hvilke løsningsalternativer som vurderes. Taler Daniel Boer Johannessen • Fagansvarlig logistikk DSLØ
Daniel Boer Johannessen, Process owner logistics/supply chain, Hemit HF
16:10-
Make your
Professional HEADSHOT
23 October 11:30 -19:00
Et Profesjonelt headshot profilbilde
som viser deg fra din beste side. Vår fotograf er Kristoffer Sandveen, se link
16:20-
Erfaringer fra DNB sitt SuccesFactors-prosjekt.
Ellen Cecilie Solvin-Witzo, DNB og Bjørn Kare Amdal Zalaris deler sine erfaringer.
Bjørn Kåre Amdal(Blockerat ID är idag på SopraSteria 2021-01EMF), Project Manager/Solution Architect, Independent
Ellen Cecilie Solvin-Witzo, Senior Vice President, DNB ASA
![Zalaris](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/885122_small_zalaris-2022-logo.png)
16:20-
Omni-Commerce in Retail - Round Table Discussion
Discuss C/4 Omni-Commerce strategy
- Discuss how SAP connects digital and physical channels seamlessly with C/4, Customer Activity Repository, new cloud solutions.
- Discuss architecture ...
- Discuss topics of interest to you ... Send your topics to em(@)adfahrer.com (Copy the e-mail adress and take the ( ) away)
Discuss with Dani Khalaf, Ulf Bettinger and Tor Håbrekke -
Dani Khalaf, Vice President Industry Business Unit Retail , SAP SE
Tor Håbrekke, SAP Senior Solution Advisor Retail EMEA Region, SAP
Ulf Bettinger, Solution Manager, SAP SE
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
16:20-
NORSK HYDRO - Financial Planning with SAP Analytics Cloud
Norsk Hydro has recently implemented two planning projects with SAP Analytic Cloud (SAC) and will share their experience.
Attend this session to:
- Understand the scope and functionality of the planning applications that have been used productively in this year’s business planning cycle and learn about which business value we managed to create
- Get valuable insight into the lessons learned and the pitfalls we encountered and get some advice on your implementation projects
- See a live-demo of one of the planning applications
Holger Lämmel, Manager SAP Analytics , Hydro Aluminium AS
16:20-
Field Service Excellence with SAP Service Cloud at Feintool
The fully integrated SAP Field Service Management (FSM) solution helped Feintool to improve the End-to-End service processes. Efficient planning of service technicians results to improved end-customer machine uptime, real-time confirmation to shortened order-to-cash.
Reto Zwahlen, Manager Customer Service Europe, Feintool Group
Sebastian Behne, Managing Consultant, proaxia consulting group ag
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
16:20-
SAP Data Hub - How to bring together enterprise applications and intelligent technologies to open up new opportunities
How to use data orchestration to discover, refine, enriches, and govern any type, variety, and volume of data across your entire distributed data landscape. Support your intelligent enterprise by rapidly delivering trustworthy data to the right users with the right context at the right time. Harness the advanced machine learning content to accelerate and scale and automate your Data Science projects.
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
16:20-
RPA – Robotic Process Automation – Cognizant deler erfaringer med implementering av robotisering av sykefraværsprosesser samt arkivering
Cognizant deler erfaringer med robotisering av følgende prosesser;
- Registrering av sykemeldinger
- Behandling i Altinn, Registrering i SAP, behandling av unntak
- Søknad om sykepenger
- Behandling i Altinn, Registrering i SAP, arkivering, samt behandling av unntak
- Refusjonsbehandling
- Automatisering av transaksjonene MAIN og PRINT i SAP
- Arkivering
- Fra shared folder til arkiv i SAP samt SAP EasyDMS
Vi ser litt på hvorfor, hvordan og hvilke prosesser som egner seg for robotisering
Torill Fjetland, Team Manager, Cognizant
16:20-
Forenkling og automatisering av prosesser på Statkraft Tofte AS
Statkraft Tofte AS ønsket å flytte driften fra Statkraft Markets Gmbh til Statkraft Tofte AS, samt forenkle og automatisere sine prosesser rundt Biomasse. Prosjektet klarte både å rulle ut eksisterende Statkraft SAP løsning samt forbedre og automatisere Statkraft Tofte prosessene på ca. 6 måneder med svært få ressurser, og ingen jobbet mer enn 50%-60% med prosjektet. SAP er ikke alltid store og dyre prosjekter. Vi kommer til å snakke desidert mest om effektiviseringen og automatisering som Statkraft har gjort globalt og på Tofte.
Disse standard prosessene i SAP basert på Statkraft sin SAP mal blev implementert.
- Masterdata og organisasjonsstruktur, samt at vi har definert roller og ansvar.
- Innkjøpsforespørsler (behandling av alle forespørsler og tilbud, samt oversikt og kontroll over alle innkjøpskontrakter)
- Innkjøpsordre, samt behandling av varemottak og innkommende fakturaer.
- Innkjøpsordre for tjenester og automatiserte prosesser rundt tjenestemottak i SAP for utførte tjenester via Excel import.
- Lagerhåndtering av tømmer, ompostering til flis og lagerhåndtering av flis.
- Salgsordrebehandling med vareuttak, levering og utgående faktura.
- Regnskaps- og fakturahåndtering.
- Overordnet rapportering av hvordan alt dette spiller sammen.
Kim Askild Jensen, Subject Matter Expert SAP MM/SD & Intercompany, ITBE - Global Applications , Statkraft AS
Robert Sipina, Project Manager and solution architect in SAP, Bouvet
Eli Schei Hagen, Procurement professional, Statkraft AS
Natalya Benestad, Supply Chain Spesialist, Statkraft AS
![Bouvet](https://d1da7yrcucvk6m.cloudfront.net/sites/572/media/1034736_medium_Bouvet_Logo_2023_blue.png)
17:00-
Dinner Night - Pianist Ole Fredrik Norbye will entertain us on the piano. He plays at jazz festivals and concerts all around Norway. He was the winner of the Bergen Jazzforum's talent competition and has made a number of performances on various scenes and TV productions.
Mingle with aperitif from 17:00 - Dinner 18:00, Menu:
Aspargessuppe med krutonger og grillet Asparges (Asparagus soup with croutons and grilled Asparagus),
Hjortemedaljong med gulrot- og søtpotetpure, spinat og hvitløksjy (Deer medallion with carrot and sweet potato puree, spinach and garlic)
Pasjonsfruktmousse med friske frukter og bærcoulis (Passion fruit mousse with fresh fruits and berries).
After Dinner the bar opens. Enjoy your drink ticket for non-alcoholic or alcoholic beverages, shuffleboard and a dancing floor.
Day 2
08:45-
Cyberangrepet på Hydro
The presentation will be divided into two parts
a) The cyber attack itself
b) How SAP was affected and what measures Norsk Hydro have taken to secure their SAP systems.
Link to Slides. Selected pages are published.
The full presentation will not be shared.
Torstein Gimnes Are, Digital Marshall and CISO - Corporate Information Security Officer, Norsk Hydro AS
Georg Bell, Principal Architect Security, Norsk Hydro AS
08:45-
Intelligent Finance – technologies shaping the Finance function.
High level presentation on the technologies that are and will shape the finance function in future. What capabilities will these new technologies bring and what is the value or benefit within Finance in an Enterprise. David Heffernan, Senior Director and Customer Officer S/4HANA Finance at SAP, SAP S/4HANA Finance Development
David Heffernan, Senior Director and Customer Officer S/4HANA Finance at SAP, SAP SE
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
08:45-
Oversikt over alternative verktøy for å dekke behov innen personvernloven GDPR
Lurer du på hvilke verktøy du skal velge for å håndtere GDPR i forhold til SAP? Synes du det er vanskelig å vite hvor du skal begynne for å finne ut hva som fins, og hvordan du skal håndtere dataene i systemet? Vi vet at mange synes det er utfordrende å vite hvor de skal finne informasjon og hva som fins av alternativer for å dekke de ulike behovene bedriften har for å håndtere personvernloven. Med dette som bakteppe ønsker vi å gjennomgå flere ulike alternative verktøy som finnes på markedet og forklare hvilke behov de skal håndtere innen personvernloven og hva som er forskjellen.
Marita Johansen, Head of Consulting Project, Sariba
![Sariba](https://d1da7yrcucvk6m.cloudfront.net/sites/572/media/1037267_small_sariba_logo_2023_01.png)
08:45-
NOKIAs Org Development Analytics Global Lead shares experience of Qualtrics.
Mark Hayton, who is Org Development Analytics Global Lead at Nokia will share how they have used Qualtrics to support the change-journey the company Nokia has made the last years. Nokia has been using Qualtrics for Employee Experience also from before SAP bought the solution. He will also share a little bit about how they today integrate employee and customer perceptions and what he has on the wish list for the future and share how an integrated approach can bring HRs and people processes closer to the customer.
Mark Hayton, Org Development Analytics Global Lead, Nokia
08:45-
Understand the SAP Product Landscape
In this presentation you will get an overview of SAPs abbreviations and the function area of the solutions SAP has purchased the last years.
Based on Erik's very long experience in SAP, he will explain the SAP Eco-system. A very nice introduction to the world of SAP. You need some basic understanding about what SAP does and is used for to benefit full from the presentation.
We are happy to be able to offer this presentation, which has been popular among our participants.
The presentation can be held in Norwegian if this is OK for the audience. Questions can be asked in Danish, Swedish and Norwegian as well as English
Erik Törnqvist, Localization Product Manager, SAP Svenska AB
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
08:45-
SAP C/4HANA is an integrated offering designed to modernize the sales-only focus of legacy CRM solutions to a solution that focuses on customer experience.
Following the completed acquisitions of market leaders Hybris, Gigya and CallidusCloud, SAP ties together solutions to support all front-office functions, such as consumer data protection, marketing, commerce, sales and customer service
Jonas Almstrup from SAP Denmark will provide a clear view on SAP’s strategy with C/4 HANA, the latest roadmap and examples from customer cases where C/4 HANA is transforming the experience that companies provide for their customers. Jonas is the Nordics Solution Sales Manager in the CRM space.
Jonas Almstrup, Nordic Sales Director CX, SAP Danmark AS
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
08:45-
Profit driven sales and operations planning with SAP IBP
Integrate your demand, inventory, supply and finance planning with SAP Integrated Business Planning (IBP). SAP IBP is a cloud solution which allows you Increase business agility and profitability. In this session you will see end-to-end SAP IBP demo from sales forecasting to supply and raw material planning.
Kari Pietilainen, Designer and Implementer of IT Architectures for the Future Business, SAP Finland Oy
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
09:45-
SAP S/4HANA Group Reporting – rethinking consolidation.
Learn more about SAP’s strategic solution for consolidation S/4HANA for Group Reporting. The solution uses the transactional and master data of the underlying S/4HANA operational accounting providing possibilities to rethink consolidation and blur the distinction between entity and group close.
Philip Aliband, Solution Expert S/4HANA, Global Product Owner Group Reporting, SAP SE
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
09:45-
How to operationalise Experience Management
Consumer brands and retailers have realized that building loyalty and developing a brand, which their customers love and talk about positively, is driven by experiences. Experience Management (XM) is not so much about technology but more about establishing an experience culture in the organization.
In this presentation SAP will share what experience management is and how to operationalize experience management into your organization. Each participant will also receive a new SAP Qualtrics white paper with insight on how to build the experience discipline into your organization.
Tor Håbrekke, SAP Senior Solution Advisor Retail EMEA Region, SAP
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
09:45-
S/4HANA Greenfield-Implementering for TGS-NOPEC
EY Skye har implementert SAP S/4HANA for et av verdens største selskap som driver innhenting av seismiske data. Løsningen gikk live 01.07.2019 med SAP-modulene FI/CO, SD, PS og CPM. Løsningen bruker Fiori Launchpad, samt at Analysis for Office brukes for finansiell prosjektplanlegging. Her får man et innblikk i løsning og erfaringer knyttet til denne implementeringen.
Håkon Bekkestad, SAP Solution Architect, EY Skye
Line Molberg, Project Manager, Independent
09:45-
SAP Fiori and mobile applications changed existing processes and the working day drastically for the customer.
A project delivery that had a positive impact and drove change for the customer. A combination of agile working methods, new ways of working, combined with the application of new technology on top of SAP. Presentation by Accenture together with Equinor.
Eirik Solberg, Project Leader Supply Chain, Capgemini
Janis Petersons, Agile & DT coach, Independent
![Accenture](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/492929_medium_Accenture_Logo_2020_0051.png)
09:45-
Hva har Felleskjøpet gjort og hvordan er strategien videre rundt HR.
HR-direktør Kari Wang Olsen deler strategi og veien videre.
En fortelling om HR i transformasjon og hvor nye verktøy (EC ++) er en forutsetning for en mer strategisk HR avdeling.
Kari Wang Olsen, HR-direktør, Felleskjøpet Agri
![Zalaris](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/885122_small_zalaris-2022-logo.png)
10:25-
Admire TIMI Classic Cars
Thursday 9:00-14:15
Read more about about the production in Moss Norway on this webpage
10:45-
Workshop - Bruk av GLN (Global Location Number) koder som master kode i SAP
Equinor er i ferd med å etablere bruk av GLN koder som master kode i SAP.
- Ett bruksområde er Vendor og Customer hvor vi kan bruke GLN for å identifiserte aktører
- Et annet og enda viktigere bruksområde er bruk av GLN for leveringsadresser
Har dere erfaring innen bruk av GLN?
Equinor ønsker erfaringer og eller anbefalinger med andre SAP brukere som har tatt i bruk GLN eller ønsker å ta i bruk GLN.
Arne Johan vil lede diskusjon / brainstorming om dette temaet.
Arne Johan Larsen, Advisor SCM P2P – Integration and Automation, Equinor
10:45-
SAC - SAP Analytics Cloud - Faggruppe for SAC kaller på alle interessert i SAC, Analytics, BI, Embedded Analytics
Open for all SBN Members - Denne seansen er tredelt med påfølgende lunsj/lunsjbord for gruppen (det er tanken at punkt 3 i særlig grad skal diskuteres under lunsj for gruppen på eget lunsjbord/rom):
1. Revolve NTNU - praktisk bruk av Analytics for å skape en elektrisk racerbil
- Find out how 80 students from Trondheim designed, built, tested and verified first-class racing cars in just 8 months and how SAP contributed significantly to the success and excellent results! Together with SAP, Revolve worked on monitoring and analyzing the data. Therefore they used SAP HANA databases, SAP Streaming Analytics and UI packages. Get inspired by this unique project and hear what`s planned for the future!
- Lars van der Lee - Project Manager – Revolve NTNU
2. SAC som self- service analytics tool i Equinor - status og reisen videre
- Equinor har vært blant de første i Norge til å ta i bruk SAC og her forteller de om sin reise så langt, hva de har gjort, hvordan, hvorfor og hva de har oppnådd så langt
- Sveinar Urstad, Leder av Faggruppe SAC i SBN
Principal Accountant Accounting
GBS FC FS
Equinor ASA
3. Program og modus operandi for faggruppe SAC i SBN i 2019/2020
- Diskusjon blant deltagerne for å legge planene for faggruppe SAC i SBN for perioden 2019/2020, dvs. de neste 12 månedene. Hvilke aktuelle fagtemaer er det ønskelig å prioritere for utveksling av kunnskap og erfaring og diskusjon/læring, hvor skal vi møtes neste gang, hvor lenge og hos hvem.
- Sveinar Urstad, Leder av Faggruppe SAC i SBN, Principal Accountant Accounting, GBS FC FS, Equinor ASA
Sveinar Urstad, Leading Analyst F&C Business Architecture & Processes, Equinor
10:45-
Paneldebatt om Customer Experience (CX)
Fremtidens kundereiser i retail
Det skjer store forandringer innen handelsbransjen for tiden og vi ønsker å belyse disse endringene i paneldebatten på SBN. I år vil paneldebatten på SBN fokusere spesielt på å utvikle kundereiser for varehandelen og hvilke endringer som skal til for å utvikle et optimalt tjenestedesign for omni-kanal. Over 60% av deres trafikk og transaksjoner kommer i dag fra mobile kanaler og dette stiller veldig store krav til å utvikle et optimalt tjenestedesign. Dere vil få innsikt i hvordan de store kjedene i varehandelen jobber med kundereiser i dag og hvordan de tror fremtidens kundereiser vil se ut. Innen kundereiser er Customer Experience (CX), et nytt fagfelt og hvordan dette vil påvirke detaljhandelen. I paneldebatten vil vi belyse følgende tema innen CX:
- Hva vil kjedene definere som nytt med CX?
- Hvordan jobber kjedene med å implementere CX hos dere eller hos kundene?
- Hvilke suksessfaktorer har kjedene fra CX prosessen?
- Hvordan har kjedene jobbet med å endre kultur og holdninger i forhold til CX?
- Hvordan lykkes kjedene med veien fra tradisjonelle markedsføring til personalisert dialog med kundene?
- Hvor langt har norske aktører kommet sammenlignet med de internasjonale aktørene?
- Hva er forskjellen mellom norske og internasjonale aktører i forhold til CX?
- Hvilke trender ser vi for 2020 i forhold til CX?
Paneldiskusjon om hvordan vi former kundeopplevelsen i framtiden - moderator fra Trondheim Media Anders Aagesen
Jonas Almstrup, Nordic Sales Director CX, SAP Danmark AS
Per Gustav Barth-Hansen, Head of Customer Experience, Europris
Anton Nytorp, Head of CoopX, Coop Norge SA
Magnus Bakken, Head of e-Business/Digital, Optimera
Monica Mathiessen, Customer Experience rådgiver, Bouvet
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
10:45-
Workshop - Alternativer for tidsadministrasjon
- Vi gjennomgår de ulike alternativene som finnes innen tidsadministrasjon i SAP porteføljen og åpner opp for diskusjon om de ulike alternativene. Hensikten med workshopen er at bildet skal bli klarere på hvilke alternativene kundene har og hva som passer for de ulike behovene.
Marita Johansen, Head of Consulting Project, Sariba
![Sariba](https://d1da7yrcucvk6m.cloudfront.net/sites/572/media/1037267_small_sariba_logo_2023_01.png)
10:45-
Claire Pedersen, , Orkla
Hanna Anderberg, VP Learning & Development, Protan AS
Claudia Barneveld, HR Coordinator, Orkla
10:45-
Journey to the Cloud for SAP Landscape at Mars Inc
Accenture helped Mars Inc to migrate their SAP BW and related system landscape on to Microsoft Azure. This is one of the largest SAP BW on HANA instances in existence with scale out configuration of approx. 16 TB DB size. The journey was successfully completed in less than 6 months. Accenture will talk about key success factors, lessons learned and things to watch out for in a Journey to the Cloud project with stringent timelines.
Chandra Shekhar Singh, Managing Director - Technology Delivery Lead Executive, Accenture
![Accenture](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/492929_medium_Accenture_Logo_2020_0051.png)
10:45-
Hurtigruten - Greenfield til SAP S/4 Hana som del av transformasjon av økonomifunksjonen.
Hurtigruten har vyer og endrer sin strategi for å beskjeftige sine skip i mer enn å dekke transportbehovet langs Norges kyst. Det får følger for hele organisasjonen og ikke minst regnskaps- og økonomifunksjonen, som er i midt i en transformasjonsreise hvor SAP S/4 Hana er en viktig brikke for at Finance skal kunne møte disse nye kravene. Å kunne levere styrings- og beslutningsinformasjon på alle nivåer har ført til at man har måttet tenke helt nytt og i dette tilfelle snakker vi om å hente beste praksis rett ut av boksen og å gjøre en såkalt Greenfield implementering av SAP S/ 4 Hana. Det er en spennende reise hvor Go Live er satt til 1. oktober. Vi får høre hva man har gjort, hvordan det er gjort, hvorfor og hva man kan høste av erfaringer så langt.
Ellen Solum, Partner, Uni Consult
Lena Halvari, Partner and Member of the Board, Uni Consult
12:40-
SAP is a founding member of Value Balancing Alliance
Together with BASF, Deutsche Bank, LafargeHolcim, Novartis, Philip Morris and SK their mission is to develop a value balancing pilot solution. Unlike the currently used concepts of company disclosure and business steering this value balancing model makes multicapital value drivers transparent for leading companies who want to make decisions optimizing good growth. Mission is a standardized model which empowers decision makers to create and protect long-term value.
Will Ritzrau, Director Sustainability and Prof. Digital Business Management, SAP SE
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
13:20-
Think big, automate and scale.
Evangelist, Founder and Growth Leader at Growth Tribe Norway. Former Google Top Industry Leader, previously based in Hong Kong, shares insight and advice on how to set yourself up to future success. Your business needs to stay ahead, think big, automate and scale up appropriatly. Test fast, fail fast, learn, iterate and win!
Lars Bratsberg, Digital Evangelist, Growth Tribe Norway
14:15-
We live in extraordinary times.
After 250 years of Industrial Revolution, our planet and humanity face pressing challenges, many of our own making. Climate change, resource depletion and population growth threaten our future. Instead of uniting, the world is more fractured and volatile than ever, with BREXIT and the USA’s trade wars, being just two examples.
Significantly better ways of living and working are at the same time promised to come from advances in science and technology, especially those encompassed by the digital revolution. Not every part of the world, nor every organisation, is positioned to take advantage of these new developments. This we see as an example in the number of migrants we currently see in Europe.
In this keynote, Simon will contrast Western Europe and Africa and look at how a global, holistic perspective, combined with appropriate technologies enables the Intelligent Enterprise; one that is fit for purpose in a rapidly changing and constantly more demanding world.
Simon Carpenter, Evangelist, SAP SE
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
15:00-
Use X-data and O-data to improve employee and customer satisfaction.
Operational data from an SAP system shows what is happening in the business, combine this with eXperience data from Qualtrics and you understand why it is happening. Qualtrics can be seen as the new and red thread in SAP's entire portfolio. With Qualtrics, you can get answers on how people experience the brand, products, internal and external services. Qualtrics will interact with as example SAP SuccessFactors and/or SAP Concur to collect information in the Employee Experience process.
Henrik Cronebäck, Head of Nordic Enterprise, SAP Svenska AB
![SAP](https://s3-eu-west-1.amazonaws.com/static.wm3.se/sites/572/media/286915_small_sap_01.png)
15:15-
Vidar Hodnekvam - En bunnsolid standup’er
Komiker og programleder, med debut i 2007. Han har hatt flere opptredener i Norge, Finland, England og USA og her vil han fleipe litt om ulike ting hvor noe kan ha skjedd i løpet av årets konferanse
Vidar tillhører Latters Klubbscene faste headlinerne siden mange år. I 2009 og 2010 var han en sentral artist i oppsetningen av «Standup Juleshow» på Ricks som fikk terningkast fem av Bergens Tidende begge år. Han vært med Thomas Giertsen sin Humorgalla i Oslo. Han var en av tre i showet «Bergensbølgen» og med i «Julelatter» i 2017. Vidar har også hatt sitt eget show på VG-TV som het VHS.
- 2009 og 2010 vant han prisen som beste artist under Skjemtegauk-festivalen.
- 2013 vant han Vidarprisen for beste opptreden på Humorfest i Bergen.
- 2015 Komiprisen i kategorien «Beste Standup».
Number of participants: 381
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Andrea RavnengKronos Titan AS
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Natalia GranadaCapgemini
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Maria LomonosovaSAP Norge AS
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Halvard LøchenSariba Consulting AS
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Claudia BarneveldOrkla ASA
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Vibeke ForsmanKlaveness AS
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Marco TussingStatkraft AS
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Claire Tan PedersenOrkla ASA
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Hanne Schultz AndersenSAP
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Neil PickeringKronos Systems Ltd
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Philip AlibandSAP SE
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Kristoffer Sandvenisee
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Joanna GrabawyMake-up
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Bente Sofie LarsenDINE ØKONOMER AS
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Tobias MüllerStatkraft Germany GmbH
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Arman MuzzafarEY Skye Consulting AS
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Erik AndresenStretch Norge
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Magnus OllforsStatkraft AS
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Ole Martin KarrevikSAP Norge
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Vigdis TveitSAP Norge
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Paul Adrian VillaberKlaveness AS
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Inger SaxebolEY Skye
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Ellen SolumUniconsult as
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Olivia VorstheimSAP SE
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Lena HalvariUni Consult
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Peter MargårdPosti Messaging AS
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Jonny RydningenCapgemini Norge AS
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Chanakya SharmaAccenture AS
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Rune MollanAccenture AS
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Ingjerd AamodtZalaris HR Services Norway AS
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Birgitte HøegBPA Solutions
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Jason RoweDeloitte AS
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Erik AndersgaardLexit
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Helge StenstvedtLexit
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Stig HalvorsenPipelife Norge AS
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Bente SandbækISS Facility Services AS
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Knut RosnessLogiq AS
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Ida Merete SkråstadMaske AS
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Finn D BuøZalaris
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Roger OlafsenABB AS
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Jan-Roger RugsetCoop Norge SA
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Lars BratsbergD3 Consulting
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Torstein AreHydro Aluminium AS
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Susanne KapferSAP Svenska AB
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Steffen MyklebustBouvet Norge AS
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Hilde BillingtonBombardier Transportation Norway AS
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Ludvig JohanssonMedius AS
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Rita PedersenMedius AS
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Gertjan OphoffAkselera Norway AS
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Trond LindløkkenElkjøp Nordic
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Inger FossoAkselera Norway AS
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Usha RamachandranCapgemini
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Lars-Bertil KvillforsDifference Management Consulting AS
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Torgar RistStatkraft AS
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Steinar SabbasenSariba Consulting AS
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Hege EkrenNorgesGruppen Data AS
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Ewa BeckmanOpenText
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Monique WoutersBlackLine
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Samir KhanBlackLine
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Manisha Maheshwar PrasadNorgesgruppen Data AS
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Kristoffer RohdeOpenText
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Folke Oerstedt HansenOpenText
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Tobias LenzVirtual Forge- an Onapsis company
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Ernest Gutierrez RocaOnapsis
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Ingrid Sandmo Hannevigitelligence
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Stian Fraas Vogsborgitelligence
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Siri KyllingstadZalaris
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Eivind SolvangIBM
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OSMAN BENGUR DONMEZSNI TEKNOLOJI HIZMETLERI AS
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Bronno MulderKronos Systems Limited
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Tori ØderudIBM
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Siri AbrahamsenZalaris Consulting AS
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Therese PettersenElkjøp
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Eirik SolbergEquinor
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Holger LämmelNorsk Hydro AS
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Roy EidsetStatkraft AS
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Jan AkselSAP Svenska AB
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Rasmus SøvikRevolve NTNU
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Berit NordgardenCoop Norge
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Lars van der LeeRevolve NTNU
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Bjørn NordbySAP Norway
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Berit LundCoop Norge
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Are ArnesveenForsvaret
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Silvia GomezCoop Norge
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Marcus HenriksbøRevolve NTNU
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Tobias BackRevolve NTNU
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Per Gustav HansenEuropris
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Anders AagesenTrondheim media
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Anton NytorpCoop X
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Magnus BakkenOptimera Monter
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Monica MathiessenBouvet
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Xavier ThierryTJC Group
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Bendik Ek BrunvollSAP
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Maja Edborg-TorjussenSariba Consulting AS
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Elisa PipikoSBN - Adfahrer
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Shamim MamunSBN - Adfahrer
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Alejandro MedinaSBN - Adfahrer
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Irina PignatelliSBN - Adfahrer
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Johan RusaanesSBN - Adfahrer
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Sahil SadanaSBN - Adfahrer
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Mahbubul Alam SifatSBN - Adfahrer
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Renee PetersSBN - Adfahrer
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Reidar SkjøthaugSBN - Adfahrer
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Torstein Gimnes AreHydro
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Janis PetersonsAccenture AS
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Florian LissandresSymtrax
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Reto ZwahlenFeintool
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Sebastian BehneProaxia Consulting Group AG
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Line MolbergTGS-NOPEC Geophysical Company
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Stein TronstadSAP
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Inger SteinkjerKværner
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Camilla MøkkelgårdSAP Norge AS
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Ridvan YIGITSNI TEKNOLOJI HIZMETLERI AS
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ZEYNEP CANSU KARATASSNI TEKNOLOJI HIZMETLERI AS
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Einar BalleKværner
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Oddvar PettersenNorgesGruppen Data AS
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Hans ZachariasenNorgesGruppen Data AS
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Øyvind SevaldrudNorgesGruppen Data AS
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Erik ElgaaenNorgesgruppen Data
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Mark Allen CarterCapgemini Norge AS
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Kirsti TaggeZalaris
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Merete BjerkevollKverneland Group Business Partner
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May-Britt HestvikForsvaret
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Marita JohansenSariba Consulting AS
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Frode SlevelandEquinor
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John Christian HvedingNorgesGruppen Data AS
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Chris TownWinshuttle
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Stian BryneKverneland Group Business Partner
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Marianne LeirvikStatkraft AS
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Astri Leonore MakitaStatkraft AS
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Morten HaakonsenOpusCapita Solutions AS
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Freddy HafskjoldStatkraft AS
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Elin Haukeland MadellAibel AS
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Knut MoltubakkISS Facility Services AS
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Norunn SolliSvea Finans AS
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Trine StorbergetLogiq AS
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Gudvin BaldersheimHennig-Olsen Is AS
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Geir PedersenBearingPoint Norway AS
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Kim SundeCoop Norge SA
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Azim FiazWintershall Dea
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Anders EriksenStatkraft AS
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Stina PettersenDirektoratet for økonomistyring
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Tor Einar FjeldNortura
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Terje StokkeCoop Norge SA
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Grete Asperheim HjelvikNortura
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Marianne Eggers HøieGassco AS
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Siril EideTOTAL E&P NORGE AS
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Kai Vidar KvadeBasis Consulting
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Knut HafslundArcus-Gruppen AS
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Thomas HauskenKverneland Group Business Partner
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Marianne BrathetlandConocoPhillips Norge
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Thoralf AndreassenVår Energi
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Torunn Kvia NærlandKverneland Group Business Partner
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Erik LindblomArcus-Gruppen AS
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Nina LøvikVectura AS
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Elin StallemoMatiq AS
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Nina SchmidConocoPhillips Norge
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Merete LøkseNorgesGruppen
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Marte Skarstein BjangerKomplett Services AS
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Svein KoldenBasis Consulting
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Egil Magne HansenGassco
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Pål JohnsenHennig-Olsen Is AS
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Wenche LundinVy
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Roland zum BuschNorgesGruppen Data AS
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Trine Marie FrøilandConocoPhillips Norge
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Harald HansenConocoPhillips Norge
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Wenche BergmanStatkraft AS
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Else Lill JørgenvaagOrkla ASA
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Linda Flagtvedt PharmNorsk Hydro AS
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Sigmund FrøilandGassco AS
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Svanhild DidriksenConocoPhillips Norge
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Heidi VienVectura AS
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Henrik TrolleMark Information Norge
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Peik FjeldstadUniversitetet i Oslo
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Svein Christoffer LundeEquinor
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Bjørn Erik ThorgersenMark Information Norge
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Hilde AckenhausenCoop Norge SA
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Jose Antonio Garcia VileraEquinor
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Merete SolliCoop Norge SA
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Anette SolumCoop Norge SA
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Jørn LieEquinor
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Magne AaseEquinor
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Arild Neeraas OlsenEquinor
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Ann Kristin AannerudSAP Norge
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Steven VerstrepenEquinor
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Kristine WaageConocoPhillips Norge
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Inger Tjensvoll VadsetAker BP
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Jan Rainer OlsenLogiq AS
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Pål KallerudSAP Norge
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Astrid Thommesen SæbøSAP Norge
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Joseph RouhanaSAP Norge
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Josef NalbantSAP Norge
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Tina Marie EliassenSAP Norge
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Ove MaldeSopraSteria
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Kristin TeigenSAP Norge
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Anna LunoSAP Norge
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Einar ChristophersenCapgemini Norge AS
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Anders JørgensenSAP Norge
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Tim GreniSAP Norge
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Jens ConradiSAP Norge
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Martin HasleSAP Norge
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Tanja StrohhammerSAP Norge
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Stefano HolguinSAP Norge
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Berit JåsundEquinor
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Brede TrollsåsUniversitetet i Oslo
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Jens BjareSBN / Adfahrer
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Thor Øyvind Nilsen (SBN Kasserer)Equinor
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Bente BogerForsvaret
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Karl Olav GravdalKværner
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Anna Hansdotter GreeneSAP Concur
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Veronika MidtgårdAibel AS
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Patrick SchweitzerAker Solutions AS
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Simone van KippersluisSecurity Weaver
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Marte Asphaug SolbjørgTechnipFMC
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David HeffernanSAP SE
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Kristin MerhofeSAP Norge
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Cecilie EckhardtEY Skye Consulting AS
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Roar HvidstenCOOP Norge Industri
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Raymond SoderbergBewa
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Preben Lövius-DahlPagero Group
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Jessica NilssonPagero Group
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Magnus ChölerPagero Group
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Øyvind MagnussenAccenture AS
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Martin LundAccenture AS
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Mary Anne RoaCapgemini
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Marius VetterSAP Norge
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Ine LangloTOTAL E&P NORGE AS
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Eigil Bjelde JensenNorske Skog AS
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Martin HaneferdCoop Norge SA
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Dag Fischer NielsenCoop Norge SA
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Kjell JensenArcus-Gruppen AS
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Annie Kløvrud SkaugArcus-Gruppen AS
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Unni SedbergEquinor
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Ling Ling ChenNorgesGruppen Data AS
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Kjersti DalsveenDirektoratet for økonomistyring
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Gunnar Freyr GunnarssonNorgesGruppen Data AS
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Petter-André Dølplads JohanssonPearl Norge AS
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Tone Merete UlsethHelse Midt-Norge
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Aina TommerdalHelse Midt-Norge
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Inge André TonningCyberforsvaret
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Britt KillingbergForsvaret
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Marianne Voreland OttosenMHWirth AS
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Anne SætertrøHelse Midt-Norge
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Unni Tove Tollefsen DavidsenForsvaret
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Ellen FjellForsvaret
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Beate RøilandTechnipFMC
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Daniel Boer JohannessenHelse Midt-Norge
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Jørgen Kosberg FeldtForsvaret
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Ida Marie FlonesHelse Midt-Norge
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Rigmor MollanHelse Midt-Norge
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Joakim LövesSBN-Adfahrer AB
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Lasse Dønnestad HansenMHWirth AS
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Hans Tore SkaiaaMHWirth AS
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Bernt BakkenSBN - Adfahrer AB
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Eirik BorgeCoop Norge SA
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Owe NielsenBouvet Norge AS
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Sigrid LandgraffMatiq AS
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Tom Michael StensrødBouvet Norge AS
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Borghild Hervik HansenBouvet Norge AS
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Tor MonsenVår Energi
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Maryann BakklandForsvaret
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Bjørg Aaltvedt BackerNorsk Hydro AS
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Edel JohansenForsvaret
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Hanne MunkvoldForsvaret
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Astrid RødlandFelleskjøpet Agri
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Kristin Mossing BerntsenMHWirth AS
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Øystein GravenForsvaret
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Arne ØstvedtØstvedt Project
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Annelies TeirlinckStatkraft AS
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Kolbjørn HavnesNorsk Hydro AS
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Charlotte Sophie WilhelmsenNorgesGruppen Data
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Victor PereiraStatkraft AS
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Odd Reidar SømmeCapgemini Norge AS
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Kim Ølberg HansenEquinor
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Trygve BergCapgemini Norge AS
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Stein Magne EnevoldsenEquinor
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Wassilios LolasSAP SE
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Trude Killi OlsenDNB ASA
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Ulf BettingerSAP SE
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Dani KhalafSAP SE
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Eivind MartinsenBouvet
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Ines PressCapgemini
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Ravi MukthaCapgemini
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Bjørn Kåre AmdalZalaris HR Services Norway AS
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Tor HåbrekkeSAP
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Geir PettersenInstitutt for energiteknikk
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Simon CarpenterSAP UK
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Yngvil DyrkorenCoop Norge SA
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Eli-Anette OftedalConocoPhillips Norge
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Ivar HoveInstitutt for energiteknikk
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Ellen Solvin-WitzøDNB
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Marianne FossanDNB Bank ASA
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Jonas AlmstrupSAP Danmark
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Asgeir GullaElkjøp Nordic
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Brindha SafaiSAP
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Kharolin GloriaEquinor
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Borghild GrønnestadCognizant AS
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Inger Helen BøhmerNorgesGruppen ASA
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Arne Johan LarsenEquinor ASA
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Sveinar UrstadEquinor
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Pål IsaksenEquinor
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Hanna AnderbergOrkla
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Natalya BenestadStatkraft
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Marit AndersenSAP Norge
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Jan BjørneboeBjørneboe Forlag
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Kristin BigsethNorgesgruppen
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Håkon BekkestadSkye
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Georg BellHydro
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Kristoffer BostadDormakaba
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Henrik CronebäckSAP
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Sveinung GehrkenS5
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Eli Schei HagenStatkraft
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Knut Norman DanielsenCognizant
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Audun GrimstadSAP Norge
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Astri Sofie EskevikWintershall Norge AS
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Lawrence HillTJC Group
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Holger HandelSAP
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Mark HaytonNokia
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Kathrin HeydSAP
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Magnus JonesEY Skye
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Odd Christian HaugeCapgemini
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Søren HøjbySAP
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Kim Askild JensenBouvet
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Kari PietilainenSAP
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Sindre Andreas Rønning JohansenSkye
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Hildegunn Posti SvendsenCognizant
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Frode SkjævelandEquinor
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Robert SipinaBouvet
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Kari Wang OlsenFelleskjøpet
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Will RitzrauSAP
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Chandra SinghAccenture
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Johan MalmströmSAP
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Trond RøvangSAP Norge
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Jan Morten SolhaugForsvaret
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Heinz SchillingerSAP SE
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Cornelia StorrSAP SE
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Yi CaiEquinor
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Erik TörnqvistSAP Sverige
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Terje SkjesolNorske Skog AS
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Dag ElvheimOpusCapita Solutions
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Tor Kramvik SivertsenDeloitte
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Nora NemethAibel AS
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Philipp MuellerSAP SE
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Eva HageselleSariba Consulting AS
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Ingvild ØverlandMatiq AS
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Arne Kjetil NilsenWintershall Norge AS
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Thomas SchmidtkeCoop Norge SA
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Nina Andersen HeiestadCoop Norge SA
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Jose EximenoTakeda Norway Holding AS
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Hege Engh TrondalenMatiq AS
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Elisabeth GundersenWintershall Norge AS
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Øyvind SandvikQualified Solutions AS
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Torill FjetlandCognizant AS
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Helene EikaasQualified Solutions AS
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Turi Nygaard BakkenFelleskjøpet Agri
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Sissel FjellTakeda AS
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Lennart RinnbäckSBN-Adfahrer AB
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Didrik ArstadSBN - Adfahrer AB
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Per Atle SteinslandEINR AS
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Frode HellandNeptune Software AS
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Hilde HjertmoenZalaris Consulting AS
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Martin BrownswordSBN-Adfahrer AB
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Bård VasseljenMatiq AS
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Albert RollAker Solutions AS
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Paul Trevor RobbinsZalaris
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Sondre Grahl-jacobsenZalaris
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Erlend Ziegler GundersenZalaris Consulting AS
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Kristoffer StrandSopra Steria AS
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Anne HolmeSopra Steria AS
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Stian WindslandS5 Consulting AS
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Trygveig KnarvikEquinor
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Espen EngerBouvet
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Sigbjørn Arvid SætreKværner
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Jorunn Kathrine UtslottøyKværner AS
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Njål OmlandAker Solutions AS
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Cathrine KjærSBN - Adfahrer
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Eva-Maria FahrerSBN-Adfahrer AB
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Anders ØsterhaugCoop Norge SA
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John Steinar SkålevikNorwegian Oil and Gas Association
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Odd Rune SnähreEquinor