Chat Bots, Conversational Agents, Personal Assistants and All that Jazz!
Posted by Martin Brownsword on 28/03/2019 11:18
We are constantly hearing the terms chat bots, conversational agents and personal or virtual assistants and often these terms are used interchangeably. However, is this correct or do each of these items have a distinct purpose and definition? Check this article out here to learn about their differences and how chat bots, conversational agents and personal assistants can drive business value and their future potential in the business enterprise.